Privacy Policy

Last updated: August 19, 2026

This Privacy Policy describes how olvais (olvais Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to all visitors and users of our website and services.

Who We Are

We operate a community platform dedicated to celebrating the nostalgia and heritage of family minivans from the Canadian automotive era. We are the data controller responsible for your personal information. Our primary purpose is to provide you with engaging content, community features, and information about classic minivans that shaped family transportation in North America.

Information We Collect

We collect information in several ways:

• Contact form submissions including your name, email address, and message content
• User account information if you create a profile on our platform
• Browsing and usage data through cookies and analytics tools
• IP address and device information automatically collected when you visit our website
• Comments and forum posts you publish on our community sections

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: We process data with your explicit consent when you submit forms or create accounts
• Legitimate Interest: We use analytics and browsing data to improve our website, understand user behavior, and provide better services
• Legal Obligation: We may process information to comply with applicable laws and regulations in Canada

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Improve and maintain our website and services
• Personalize your experience and deliver relevant content
• Send you updates about our community and nostalgic content
• Analyze website traffic and user engagement patterns
• Prevent fraud and ensure website security

Data Retention

We retain your personal information for specific periods based on the type of data:

• Contact form submissions: Retained for up to 24 months after your last interaction with us
• User account data: Retained for the duration of your account, or until you request deletion
• Analytics and cookie data: Retained for up to 14 months to track website performance
• Server logs and technical data: Retained for up to 12 months for security and troubleshooting purposes
• Community forum posts: Retained indefinitely unless you request removal

Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: You can request a copy of all personal information we hold about you
• Right to Correction: You can request that we correct inaccurate or incomplete information
• Right to Deletion: You can request deletion of your personal data, subject to legal obligations
• Right to Data Portability: You can request your information in a portable format
• Right to Object: You can object to certain types of data processing
• Right to Withdraw Consent: You can withdraw consent for processing at any time

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. We use both session cookies (temporary) and persistent cookies (long-term). You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain website features and functionality.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website and delivering our services. These include analytics providers, hosting services, and customer support platforms. We ensure these partners maintain appropriate data protection standards and use your information only as necessary to provide services to us.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption technologies and secure server protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Supervisory Authority

If you have concerns about how we handle your personal information or believe we have violated your privacy rights, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC). The OPC is the independent authority responsible for overseeing privacy compliance in Canada.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.